Contact Us

Lumeroia customer care is available by email for product questions, order updates, returns, shipping concerns, privacy requests, and general feedback.

How to Contact Us

Email: service@Lumeroia.com

To help us respond efficiently, include your order number when contacting us about an existing purchase. For damaged or incorrect items, include clear photographs when possible.

Business Information

Lumeroia is operated by Hefei Xingmaichen Technology Co., Ltd.

Customer communications are handled exclusively through the email address listed above.

Response Expectations

We aim to review customer messages promptly during normal business operations. Messages sent on weekends, holidays, or during unusually high-volume periods may require additional time.