Privacy Policy
Company: Hefei Xingmaichen Technology Co., Ltd.
Email: service@Lumeroia.com
This Privacy Policy explains how Lumeroia collects, uses, discloses, and protects personal information when you visit the website, place an order, contact customer care, or otherwise interact with the store.
Information We Collect
We may collect contact and order details, billing and delivery information, transaction records, customer service communications, device and browser information, IP address, cookie identifiers, and website interaction data. Payment card details are processed by authorized payment providers and are not stored directly by us in full.
How We Use Information
We use personal information to process and deliver orders, provide customer support, prevent fraud, secure the website, maintain business records, improve products and store performance, personalize the shopping experience, and send marketing communications where permitted.
How Information Is Shared
Information may be shared with Shopify, payment processors, fulfillment partners, carriers, analytics and advertising providers, professional advisers, and government authorities when required by law. Service providers are given information only as reasonably needed to perform their services.
Cookies and Advertising
The website uses cookies and similar technologies for essential functions, preferences, analytics, fraud prevention, and advertising measurement. Depending on your location, certain advertising disclosures may be considered a sale, sharing, or use for targeted advertising. Available opt-out rights are described in Your Privacy Choices.
Data Retention and Security
Information is retained for as long as reasonably necessary for orders, support, accounting, dispute resolution, fraud prevention, and legal compliance. We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure.
Your Rights
Depending on where you live, you may request access, correction, deletion, portability, restriction, or information about disclosures of your personal information. You may also opt out of marketing communications and certain targeted advertising. We may verify a request before responding.
Children’s Privacy
The store is intended for purchases by adults and is not designed to collect personal information directly from children. If you believe a child submitted personal information without appropriate permission, contact us so we can review and remove it where required.
International Processing
Store providers may process information in countries other than your own. Where required, appropriate safeguards are used for cross-border transfers.
Contact
Privacy questions and requests may be sent to service@Lumeroia.com.