Track Your Order

Use the tracking link in your shipping confirmation email to follow your Lumeroia delivery.

Where to Find Tracking

After your order is prepared for shipment, we send a confirmation email to the address used at checkout. Select the tracking link in that message to view the latest carrier updates.

Tracking Has Not Updated

A carrier may need several business days to record the first scan after a shipping label is created. Updates can also pause while a parcel moves between facilities, crosses a border, or completes customs processing.

Multiple Packages

Items from one order may ship separately. Each parcel may have its own tracking number and may arrive on a different day.

Marked Delivered but Not Received

Check the delivery area, household members, neighbors, building staff, and any carrier notice. Allow a short period for a premature delivery scan to resolve, then contact the carrier and our customer care team if the parcel is still missing.

No Shipping Confirmation Yet

Orders generally require 1–5 business days for processing. If that period has passed and you have not received tracking, check your spam folder and confirm that the email address used at checkout is correct.

Need Help?

Email service@Lumeroia.com with your order number and the email address used at checkout. For privacy and security, we may ask you to verify order details before providing information.